Tue, 07 Dec 2021

Seoul [South Korea], November 22 (ANI/Global Economic): LG U is recently suspected that it forced customers to subscribe to Disney, an online OTT service.

According to the mobile industry on the 19th, LG U signed an exclusive contract with Disney tosupply contents on IPTV, and has been providing combined IPTV and Disney service for 24,600 won per month since the 11th.

Recently, some LG U agencies reportedly sent text messages to sales agencies that they cannotopen customers'; mobile phones unless customers subscribe to the Disney service.

It is pointed out that customers were forced to subscribe to Disney to open their mobile phones.It is a violation of the law for mobile carriers to refuse to provide mobile services such as openingphones without justifiable reasons.

It is analyzed that LG U, which has signed the exclusive IPTV partnerships with global OTT services such as Disney following Netflix, overly sold the service to expand its IPTV market share.

In response, an official from LG U said, "LG U banned overheated sales by distributors," and that, "If there are more issues regarding this, we will take corrective actions through an additional investigation." (ANI/Global Economic)

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